Included
- VPS provisioning
- Access details
- Billing and invoices
- Booked add-ons
- Booked setup services
- Basic infrastructure questions
Support
Support boundaries you can read before buying.
Senra keeps support focused so the service stays simple and affordable. You get help for the platform and booked services, not a hidden full-managed promise.
Not included
- Individual Linux administration
- Customer software debugging
- WordPress plugin problems
- n8n workflow debugging
- Database repair
- Mail server reputation
- Custom Docker Compose problems
- Migrations
Contact channels
Use the right address so requests can be routed faster.
Abuse and non-payment
Spam, phishing, malware, crypto mining, illegal content and network abuse are not allowed. Services may be suspended for abuse, risk to infrastructure or unpaid invoices according to the final terms.
Abuse: abuse@senra.cloud
Does the support scope fit your project?
If you need full-managed operations, standard Senra is not the right product. If you want control and focused help, it fits well.
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